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Voyage App Waitlist Delays - Update

  • Aditya209Mon Apr 05, 2021 2:49 pm
    An error occurred when we tried to set your
  • SleepyMon Apr 05, 2021 1:44 am
    Among us
  • Sikesh1112Sat Apr 03, 2021 11:41 am
    Sikesh1112 wrote: Sat Apr 03, 2021 11:39 am My fb account is not login to pubg mobile lite
  • Sikesh1112Sat Apr 03, 2021 11:39 am
    My fb account is not login to pubg mobile lite
  • thaterrormessageFri Apr 02, 2021 4:18 pm
    Trouble retrieving data from the Events Neural Network --> viewtopic.php?t=1821
  • Jumahat69Sun Mar 28, 2021 8:39 am
    Jumahat69 wrote: Sun Mar 28, 2021 8:25 am Rhb errors code 0011
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    Rhb errors code 0011
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  • thaterrormessageSat Mar 27, 2021 3:39 pm
    chandrashekhar wrote: Sat Mar 20, 2021 6:45 am Getting that issue on facebbok business account
    Facebook has not acknowledged this per their support. Which error please? Link from site here
  • Balosh18Tue Mar 23, 2021 12:09 pm
    My account is temporary blocked unlocking problem show We are sorry, we were unable to process your request.
  • thaterrormessageMon Mar 22, 2021 8:57 pm
    Please detail the error message..
  • Balosh18Mon Mar 22, 2021 7:56 pm
    Did you have solution?
  • Balosh18Mon Mar 22, 2021 7:55 pm
    Hello
  • chandrashekharSat Mar 20, 2021 6:46 am
    What is the solution
  • chandrashekharSat Mar 20, 2021 6:45 am
    Getting that issue on facebbok business account
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thaterrormessage
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Voyage App Waitlist Delays - Update

Post by thaterrormessage »

An Important Letter To Our Customers Voyager App
An Important Letter To Our Customers Voyager App (195.84 KiB) Viewed 60 times

Voyager Community,

Yesterday we announced over 1 million verified users and over $2.4 billion in assets under management. Our exponential growth would not be possible without you, and so I’d like to personally thank you.

We are actively scaling our platform and team to handle the influx of growth and have stabilized our systems for millions of new customers. However, with this incredible growth, comes greater visibility.

Over the past several weeks, many industry-leading financial institutions and financial services have been targeted by fraudulent actors. This has been covered across the media and was recently reported on CNBC.

In order to put preventative measures in place and to investigate the rise of fraud in the financial services industry, we have been proactively increasing our anti-fraud protocols and upgrades to our systems. All funds maintained at Voyager are safe and secure. While phishing attempts are on the rise and prevalent on social media, we are taking the necessary steps to protect our customers.

As a result of these protection enhancement measures, some customers are experiencing delays, which we are working to resolve as quickly as possible. We are prioritizing transactions, withdrawals, and service requests for our customers. As we put new systems into place, you can expect withdrawal times to improve, customer service response times to shorten, and the new customer waitlist to be lifted.

A note on bank transfers: Consistent with our policy, bank deposits must completely clear through the traditional banking system to be accessible for transfers. Please keep in mind that once a deposit clears from your bank, it can take up to 5-to-7 business days for funds to fully clear on Voyager.

Please note: If you think a phishing attempt or scammer has targeted you, we ask you to reach out to us immediately. Scamming attempts can originate from direct messages and comments via social media, emails, phone calls, and more. Voyager will NEVER ask for your login credentials and you should never share your personal information or credentials with anyone. We encourage our customers to reference our FAQs.

We truly appreciate your patience and support as we work to deliver the high-quality platform and service you know and love from Voyager.

All the best,
Steve
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