Claim received on order XXX-XXXXXXX-XXXXX (Amazon A-to-z Guarantee policy)

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thaterrormessage
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Claim received on order XXX-XXXXXXX-XXXXX (Amazon A-to-z Guarantee policy)

Post by thaterrormessage »

Hello,

We have received your claim of $261.83 on order due to an issue with the item(s) you received.

What happens next?
We are reviewing your case and will contact you if we need any additional information. Please note refund requests can take up to one week to investigate. Once we have made a decision, we will notify you via email.

How can I check the status of my claim?
Please use this link to check the status of your claim, contact us, or withdraw your claim:

We’re here to help
For more information about the A-to-z Guarantee policy, please refer to our help pages: https://www.amazon.com/help/atoz

How was your experience?

Thank you.
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