We need some information to review your Credit Limit request - American Express

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thaterrormessage
Site Admin
Posts: 7266
Joined: Tue Jul 14, 2020 3:21 pm

We need some information to review your Credit Limit request - American Express

Post by thaterrormessage »

We’ve received your request regarding your Credit Limit increase for the account referenced above. We need some additional information to proceed with our review.

Here’s what we need

If you haven’t already, please provide the three most recent bank statements from your primary bank account(s).

Here’s how to send them

Simply log into your American Express account* online to choose an option to provide them. You can:
Give us one-time digital access to your bank account(s) or
Upload PDF statements downloaded directly from your bank account(s).

* If you don’t have an American Express online account, you can easily set one up by navigating to the American Express website here and selecting "Create New Online Account".
Here’s something to keep in mind

You’ll need to provide us this information by March 5, 2023. If we don’t receive it by then, we may close your request.
Here’s something we suggest
You can always log into your American Express account online to check your balance, make payments, set up account alerts, and learn more about ways to better manage your account. Plus, you can chat with us online any time after you log into your account.

We’re here for you

If you have any questions, feel free to give us a call at 1-877-251-4528. We’re available Monday through Friday from 8:30 am to 6:30 pm EST.

We’ve provided an important notice below concerning your rights.

The Creditor for this account is American Express National Bank.
Notice to U.S. Residents

The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning American Express National Bank is the Bureau of Consumer Financial Protection, 1700 G Street NW, Washington, D.C. 20006 (the "Bureau"). The federal agencies that administer compliance with this law concerning American Express Travel Related Services Company, Inc. are the Bureau (address above) and the Federal Trade Commission, Equal Credit Opportunity, Washington, D.C. 20580.

Notice to Ohio Residents

The Ohio state laws against discrimination require that all creditors make credit equally available to all creditworthy customers and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law.
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Alexander12
Posts: 1
Joined: Sat May 13, 2023 9:09 am

Re: We need some information to review your Credit Limit request - American Express

Post by Alexander12 »

thaterrormessage wrote: Sun Feb 19, 2023 10:40 am We’ve received your request regarding your Credit Limit increase for the account referenced above. We need some additional information to proceed with our review.

Here’s what we need

If you haven’t already, please provide the three most recent bank statements from your primary bank account(s).

Here’s how to send them

Simply log into your American Express account* online to choose an option to provide them. You can:
Give us one-time digital access to your bank account(s) or
Upload PDF statements downloaded directly from your bank account(s).

* If you don’t have an American Express online account, you can easily set one up by navigating to the American Express website here and selecting "Create New Online Account".
Here’s something to keep in mind

You’ll need to provide us this information by March 5, 2023. If we don’t receive it by then, we may close your request.
Here’s something we suggest
You can always log into your American Express account online to check your balance, make payments, set up account alerts, and learn more about ways to better manage your account. Plus, you can chat with us online any time after you log into your account.

We’re here for you

If you have any questions, feel free to give us a call at 1-877-251-4528. We’re available Monday through Friday from 8:30 am to 6:30 pm EST.

We’ve provided an important notice below concerning your rights.

The Creditor for this account is American Express National Bank.
Notice to U.S. Residents

The federal Equal Credit Opportunity Act prohibits creditors from discriminating against credit applicants on the basis of race, color, religion, national origin, sex, marital status, age (provided that the applicant has the capacity to enter into a binding contract); because all or part of the applicant's income derives from any public assistance program; or because the applicant has in good faith exercised any right under the Consumer Credit Protection Act. The federal agency that administers compliance with this law concerning American Express National Bank is the Bureau of Consumer Financial Protection, 1700 G Street NW, Washington, D.C. 20006 (the "Bureau"). The federal agencies that administer compliance with this law concerning American Express Travel Related Services Company, Inc. are the Bureau (address above) and the Federal Trade Commission, Equal Credit Opportunity, Washington, D.C. 20580.

Notice to Ohio Residents

The Ohio state laws against discrimination require that all creditors make credit equally available to all creditworthy customers and that credit reporting agencies maintain separate credit histories on each individual upon request. The Ohio Civil Rights Commission administers compliance with this law.

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Hello,

Thank you for reaching out to American Express regarding your credit limit increase. It's understandable that you may have some questions about the additional information requested. Providing the three most recent bank statements from your primary bank account(s) will help us complete our review of your request.

To send them, you can log into your American Express account online and choose an option to provide them, such as giving us one-time digital access to your bank account(s) or uploading PDF statements downloaded directly from your bank account(s). If you haven't created an online account, it's easy to do so by navigating to the American Express website and selecting "Create New Online Account."

Please keep in mind that the information is due by March 5, 2023, and if we don't receive it by then, we may close your request. We recommend logging into your account online to manage your account, check your balance, make payments, set up account alerts, and chat with us online anytime.

If you have any further questions or concerns, don't hesitate to contact us at 1-877-251-4528. We're available Monday through Friday from 8:30 am to 6:30 pm EST.

Best regards,
[Your name] at American Express
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