Unable to acquire channel info (S102) (TiVo)

Find it. Solve it.
Bridget

Re: Unable to acquire channel info (S102) (TiVo)

Post by Bridget »

Same thing St Albans - code S102 - no TV
Bridget

Re: Unable to acquire channel info (S102) (TiVo)

Post by Bridget »

Now "network availability" see 133
Guest5

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest5 »

No channels, error code S102, since 11.30am, rebooted twice, no change, what’s going on. Edinburgh
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Box rebooted twice. Unplugged it all tried again. Still no channels code s102
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Manchester near the airport. Been off for an hour. It was working fine then suddenly went down. Same issue. Must be a fault on their end but can’t get hold of anyone by phone email or online.
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Same here Ashley Manchester
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

412895006 wrote:
> TV not workin have tryd everything
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Same here Cheshunt.
Edward Ramsammy

Re: Unable to acquire channel info (S102) (TiVo)

Post by Edward Ramsammy »

Very frustrating that after rebooting my Tivo box several times i still cannot get NY TV CHANNEL. i AM TOTALLY DISGUSTED THAT RINGING 151 [FAULT LINE] SEVERAL TIMES I GET A RECORDED MESSAGE ''SORRY ALL OUR TEAM IS BUSY, CALL BACK LATER] THIS HAS BEEN GOING ON FOR ALMOST 2 HOURS.

I EXPECT VIRGIN MEDIA TO GIVE A PROPER MESSAGE THAT THERE IS A FAULT WITH THEIR SERVICE AND THEY ARE TRYING TO FIX IT, INSTEAD OF THAT STUPID ERROR CODE WHICH IS USELESS.

IN THE MEANTIME MY FRUSTRATION GROWS BEYOND ANGER AND I WISH I COULD SWITCH TO ANOTHER PROVIDER VERY EASILY.

VIRGIN MEDIA LACK ANY PROPER CUSTOMER RELATIONS SUPPORT TO ITS PAYING CUSTOMERS.

IF YOU FEEL AS I DO PLEASE SHARE THIS MESSAGE TO ALL.
simonrpearce

Re: Unable to acquire channel info (S102) (TiVo)

Post by simonrpearce »

Getting the S102 Message here in Southampton
Mandyme

Re: Unable to acquire channel info (S102) (TiVo)

Post by Mandyme »

Same in Kent
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Same in N Ireland Code S 102
Joker hand

Re: Unable to acquire channel info (S102) (TiVo)

Post by Joker hand »

Does anybody know what C102 is,I can’t find it anywhere ??????????????????
Joker hand

Re: Unable to acquire channel info (S102) (TiVo)

Post by Joker hand »

I mean S102 and I still can’t find it🤔🤔🤔🤔
robertsgwyn@aol.com

Re: Unable to acquire channel info (S102) (TiVo)

Post by robertsgwyn@aol.com »

Error code S102 all morning what is going on please
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Same error code in London this morning.
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Virgin has said this:

https://community.virginmedia.com/t5/Vi ... -p/4877466


National TV Outage

2 hours ago

Hello all

We have been made aware of a National outage affecting Live TV, On demand, and TV GO.

This has been raised under F009492617.

Our support teams are working to have this restored ASAP.

Regards

ModTeam
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Channels resumed but itv off again, anyone else having this problem?
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Some channels working now, but not all, getting error code V53 on some and contact 150, on others. Birmingham..
Guest

Re: Unable to acquire channel info (S102) (TiVo)

Post by Guest »

Update: 1:10pm

BBC1, BB2, ITV, and Channel 4 services have been restored nationally

Update: 3:30pm

We're still working to restore the channels, you may lose access to BBC1, BBC2, ITV, and Channel 4 whilst we perform some patching work. After this work is done we'll start to bring groups of channels back online in clusters.
We're providing further updates on https://www.virginmedia.com/help/outage

Regards

ModTeam
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