Error Messages

I’m sorry but there’s an extended wait to get help by phone. Amazon is focused on the health and safety of our associates and based on regional regulations and social distancing requirements this has resulted in extended response times. We ask for your patience in this challenging time as our teams work to deliver this vital service to customers everywhere, especially to those, like the elderly, who are most vulnerable.
You can send a chat message and check back later to see if an associate has responded.