Fix: Invalid QR Code - Contact your administrator. (RSA)

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thaterrormessage
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Joined: Tue Jul 14, 2020 3:21 pm

Fix: Invalid QR Code - Contact your administrator. (RSA)

Post by thaterrormessage »

If you attempt to import an RSA token using the RSA app on your mobile device, you may receive an error:

Invalid Qr Code Contact Your Administrator Rsa Securid
Invalid Qr Code Contact Your Administrator Rsa Securid (20.88 KiB) Viewed 719 times

Invalid QR Code
Contact your administrator




1. Ensure you are attempting the RSA Token import using the correct RSA App for your issued token. Currently, there are two RSA Authenticator apps in the Apple App Store:


RSA SecurID Authenticate

Rsa Securid Authenticate App Store
Rsa Securid Authenticate App Store (15.94 KiB) Viewed 719 times


SecureID

Secureid App Store
Secureid App Store (10.12 KiB) Viewed 719 times
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