Fix: Invalid QR Code - Contact your administrator. (RSA)
Posted: Mon Oct 24, 2022 8:09 am
If you attempt to import an RSA token using the RSA app on your mobile device, you may receive an error:
Invalid QR Code
Contact your administrator
1. Ensure you are attempting the RSA Token import using the correct RSA App for your issued token. Currently, there are two RSA Authenticator apps in the Apple App Store:
RSA SecurID Authenticate
SecureID
- Invalid Qr Code Contact Your Administrator Rsa Securid (20.88 KiB) Viewed 778 times
Invalid QR Code
Contact your administrator
1. Ensure you are attempting the RSA Token import using the correct RSA App for your issued token. Currently, there are two RSA Authenticator apps in the Apple App Store:
RSA SecurID Authenticate
- Rsa Securid Authenticate App Store (15.94 KiB) Viewed 778 times
SecureID
- Secureid App Store (10.12 KiB) Viewed 778 times