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Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:24 am
by Bridget
Same thing St Albans - code S102 - no TV
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:25 am
by Bridget
Now "network availability" see 133
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:27 am
by Guest5
No channels, error code S102, since 11.30am, rebooted twice, no change, what’s going on. Edinburgh
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:35 am
by Guest
Box rebooted twice. Unplugged it all tried again. Still no channels code s102
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:36 am
by Guest
Manchester near the airport. Been off for an hour. It was working fine then suddenly went down. Same issue. Must be a fault on their end but can’t get hold of anyone by phone email or online.
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:45 am
by Guest
Same here Ashley Manchester
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:46 am
by Guest
412895006 wrote:
> TV not workin have tryd everything
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:48 am
by Guest
Same here Cheshunt.
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:50 am
by Edward Ramsammy
Very frustrating that after rebooting my Tivo box several times i still cannot get NY TV CHANNEL. i AM TOTALLY DISGUSTED THAT RINGING 151 [FAULT LINE] SEVERAL TIMES I GET A RECORDED MESSAGE ''SORRY ALL OUR TEAM IS BUSY, CALL BACK LATER] THIS HAS BEEN GOING ON FOR ALMOST 2 HOURS.
I EXPECT VIRGIN MEDIA TO GIVE A PROPER MESSAGE THAT THERE IS A FAULT WITH THEIR SERVICE AND THEY ARE TRYING TO FIX IT, INSTEAD OF THAT STUPID ERROR CODE WHICH IS USELESS.
IN THE MEANTIME MY FRUSTRATION GROWS BEYOND ANGER AND I WISH I COULD SWITCH TO ANOTHER PROVIDER VERY EASILY.
VIRGIN MEDIA LACK ANY PROPER CUSTOMER RELATIONS SUPPORT TO ITS PAYING CUSTOMERS.
IF YOU FEEL AS I DO PLEASE SHARE THIS MESSAGE TO ALL.
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 6:52 am
by simonrpearce
Getting the S102 Message here in Southampton
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:06 am
by Mandyme
Same in Kent
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:10 am
by Guest
Same in N Ireland Code S 102
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:12 am
by Joker hand
Does anybody know what C102 is,I can’t find it anywhere ??????????????????
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:13 am
by Joker hand
I mean S102 and I still can’t find it🤔🤔🤔🤔
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:19 am
by robertsgwyn@aol.com
Error code S102 all morning what is going on please
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:23 am
by Guest
Same error code in London this morning.
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 7:25 am
by Guest
Virgin has said this:
https://community.virginmedia.com/t5/Vi ... -p/4877466
National TV Outage
2 hours ago
Hello all
We have been made aware of a National outage affecting Live TV, On demand, and TV GO.
This has been raised under F009492617.
Our support teams are working to have this restored ASAP.
Regards
ModTeam
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 9:14 am
by Guest
Channels resumed but itv off again, anyone else having this problem?
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 10:05 am
by Guest
Some channels working now, but not all, getting error code V53 on some and contact 150, on others. Birmingham..
Re: Unable to acquire channel info (S102) (TiVo)
Posted: Thu Dec 02, 2021 11:19 am
by Guest
Update: 1:10pm
BBC1, BB2, ITV, and Channel 4 services have been restored nationally
Update: 3:30pm
We're still working to restore the channels, you may lose access to BBC1, BBC2, ITV, and Channel 4 whilst we perform some patching work. After this work is done we'll start to bring groups of channels back online in clusters.
We're providing further updates on
https://www.virginmedia.com/help/outage
Regards
ModTeam