ACTION REQUIRED: The Seller Refurbished item condition and Multi-SKU variants are being removed in particular categories

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thaterrormessage
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ACTION REQUIRED: The Seller Refurbished item condition and Multi-SKU variants are being removed in particular categories

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ACTION REQUIRED: The Seller Refurbished item condition and Multi-SKU variants are being removed in particular categories



eBay’s goal is to be the go-to destination for refurbished goods for both sellers and buyers – and we’ve recently made significant progress with the launch of eBay Refurbished.

To continue the momentum, we’re making exciting updates to the eBay Refurbished program by expanding into Tablets, Smartwatches, Laptops, and Desktops. Based on this, you will need to update your current eBay listings. Detailed instructions are below.

Seller Refurbished listings to be moved to Used
To assure consistent seller standards and item quality, the Seller Refurbished item condition will be removed in these four categories.
If you have current Seller Refurbished Tablets and/or Smartwatches listings, you will need to move your listings to the Used condition before 2/9/2022.
If you have current Laptop or Desktop computers listings under the Seller Refurbished condition, you will need to move your listings to the Used condition before 3/9/2022.
“Condition” as a multi-SKU variant will be removed
To reduce confusion with the new grades, all condition- and grade-related variants (e.g., “very good,” “good,” “Grade A,” “Grade B”) as multi-SKU variant options will be removed in the listing experience for Tablets, Smartwatches, Laptops, and Desktops. This change will enhance the overall buying experience, and it will be permanent.
For Tablets and Smartwatches with condition- and grade-related variants, you will need to create new listings for each variation by 2/9.
For Laptops and Desktops with condition- and grade-related variants, you will need to create new listings for each variation by 3/9.
If you use a third-party tool to manage your listings on eBay, we recommend you work with your third-party partner to update your existing listings or to create new ones before the dates above based on category. If you use eBay listing tools, we recommend the following approach:
Create a new listing for each condition variation (Grade A, Grade B, etc.) in the Used item condition.
Identify the condition variation in your listing title and item description. Examples of strong titles:
“Dell Desktop 16GB RAM 512GB SSD 3.3GHZ Intel QuadCore Integrated Graphics Windows 10 Grade A”
“Apple iPad 6th gen 9.7 inch 32GB Space Grey Unlocked Grade B”
Learn how to create the perfect listings for the Tablets, Smartwatches, and Laptops/Desktop Computers categories.

Learn more about minimum requirements for the upcoming expansion and apply to qualify.

As always, thank you for selling on eBay.

The eBay Selling Team
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