(CP_a057) Charging equipment reports error Check equipment for error code or message

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thaterrormessage
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(CP_a057) Charging equipment reports error Check equipment for error code or message

Post by thaterrormessage »

Charging was interrupted because the external charging equipment has reported a fault that prevents
the vehicle from charging. Inspect the external charging equipment and look for status lights, displays, or other status indicators on the
equipment. Consult the equipment owner’s manual for further troubleshooting instructions. Try charging the vehicle with different charging equipment or at a different charging station.

• If the vehicle starts to charge, the issue was likely with the equipment.

• If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

• Try charging with different charge equipment / at different stations.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Range Assurance on page 72 for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue. For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.
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