(CP_a055) Charging equipment communication lost Check power source and charging equipment

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thaterrormessage
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(CP_a055) Charging equipment communication lost Check power source and charging equipment

Post by thaterrormessage »

Charging stopped because communication between the vehicle and the external charging equipment was interrupted.

Confirm whether the external charging equipment is powered by looking for any status lights, displays, or
other indicators on the equipment. If the equipment is not powered, try to restore the external charging equipment’s power source.

• If attempting to charge at a public station and power is unable to be restored, contact the station operator.

• If attempting to charge at a private station (for example: charging at home) and power is unable to
be restored, contact an electrician. If the equipment is powered, try charging the vehicle using different external charging equipment.

• If the vehicle begins charging, the issue was likely with the equipment.

• If the vehicle still does not charge, the issue may be with the vehicle.

As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you:

• Make sure the external charging equipment is powered.

• Try charging with multiple, different types of equipment.
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