We've enclosed info about recent scams (Chase Email)

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We've enclosed info about recent scams (Chase Email)

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How to protect yourself from financial scams

You may have heard about recent scams involving gift cards, cryptocurrency, wires, Zelle® 1 or other third-party payment apps. We wanted to share a few things to look for, as well as some tips to protect yourself and your money.
Keep in mind

Chase employees will never ask you to transfer money to yourself as a way to resolve fraud. We'll also never ask you to share a one-time passcode or your username and password with a specialist.
What to watch out for

Impersonating a Chase employee

A scammer may call, email or text you pretending to be from Chase. They may say there is fraud on your account or try to trick you into providing personal information in order to gain access to your account.

Unusual requests for sending or transferring money

Fraudsters may try to trick you into thinking you have fraud on your account. To reverse it, they suggest you transfer money "to yourself" when, in fact, the account you transfer money to belongs to the scammer.

Fake phone numbers

Scammers sometimes use technology that "spoofs" phone numbers. That means the Caller ID indicates that the call is coming from Chase, even though it's not.
What you can do

Knowing what financial scams look like can help you stay one step ahead of them. And following these simple steps can help protect you and your money.
Be careful when sending money. It's important to verify who the recipient is before sending money, as you might not be able to get your money back if accidentally sent to the wrong person. When sending money to a registered user with Zelle® from your Chase account, you can see whose name is registered to the phone number or email on the other end. Always confirm the recipient is who they say they are before you send money.

Know who you're talking to. Never offer information – especially personal or account info – to someone who calls you directly, even if they say they're from Chase. You can verify that you're speaking with Chase by hanging up and calling the number on the back of your Chase card or your account statement.

Take a moment. Scammers will try to make the situation sound urgent so you'll react and give them what they want before you realize what's happening. If you're told to take an action right away, it could be a scam – think about what they're asking for, and verify they are who they say they are.
We're here for you

If you think an email, call or text is suspicious, call us directly using the number on the back of your Chase card or an account statement so we can help. You can learn more about evolving scam techniques at chase.com/security-tips.
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